A UX Primer for Public Procurement

This learning path provides an introduction to user experience (UX) in the public sector, techniques for incorporating UX principles into solicitation design, and recommendations for evaluating proposals that include UX components.

  1. Don't make me think

    In the year 2000, a man named Steve Krug wrote what many consider to be the gospel of human computer interaction and web usability. Its a...

    1 min read
  2. A brief history of user experience

    If you think UX has only been around since the dawn of the internet, think again. Its not just the province of coders and developers, UX ...

  3. Why User Experience Matters

    As the name suggests, user experience (UX) is the process of gaining a deep understanding of how actual people interact with a digital se...

  4. User Experience Basics

    UX principles help product teams identify what their users need and what they value. UX also accounts for product goals and objectives, h...

  5. If UX is Critical, Why Do People Ignore It?

    In "Common arguments for ignoring UX (and how to destroy them)," Jason Amunwa discusses why UX principles are ignored while introducing t...

  6. What's in it for me? Return on Investment.

    In this animated video, Dr. Susan Weinschenk demonstrates how user centered design produces significant return on investment (ROI) when a...

  7. Evaluating UX in Public Contracts

    Now that you have a basic understanding of UX, you can begin to think of how to buy it. This document provides an outline of the UX lifec...

  8. Please give us your feedback!

    Thank you for completing this introductory learning path from GoodGovUX! We want to continue supporting your journey as a public procurem...

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