Customer Interaction: Kill 'em with kindness!

Whether you're working with the customer face-to-face, over the phone or over the computer, the benefits of being nice far outweigh the consequences of being nasty.

  1. Tips to Go Above and Beyond With Customer Service

    Working with the public can be discouraging and, at times,downright miserable. When someone pays for a service and doesn't get the treatm...

  2. 21 Customer Service Tips for Better Customer Relations

    This resource is awesome because it lays out 21-steps that are both a. simple and b. super effective. I've worked in all facets of employ...

  3. Retail Tip: Customer Service

    I'm really into this video because the first thing it says is that the customer is the most important part of a business -- not you or yo...

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